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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joann Maringola

June 2, 2026

5  out of  5
rating by Joann Maringola
"I was in Mark's office June 2nd 2026 Stacy went above and beyond to help me. She even helps me to get online Motor vehicle To cancel registrations. She is amazing Both Mark and Stacy Are very understanding And ready to help at any time. I couldn't think of a better Insurance company They also handle my life insurance. Thank you guys !!"
We responded:
"Thank you Joann for taking the time to leave us such a great review! Hope you have a terrific week!"
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Makenzie C

May 29, 2026

5  out of  5
rating by Makenzie C
"Mark and Stacy are extremely helpful and ALWAYS willing to lend a helping hand"
We responded:
"Thank you so much Makenzie for the kind words. We appreciate the trust you have in us and your continued business!"
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Anthony DeSousa

May 27, 2026

5  out of  5
rating by Anthony DeSousa
"Mark and His team are top notch. Very knowledgeable and attentive."
We responded:
"Thank you so much Anthony for the 5-Star review! We truly appreciate your business!"
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Sean Flanagan

May 22, 2026

5  out of  5
rating by Sean Flanagan
"Absolute professionalism at its best... Mark and Stacey were both prompt and very empathetic when I needed them... I would recommend this dynamic duo to anybody who is looking for amazingly great car, homeowners, or renters insurance with a hometown/family atmosphere...Thank you Shumilla State Farm! ~The Flanagan Family"
We responded:
"Thank you Sean! Auto Accidents are never pleasant - hope you are feeling better and we look forward to serving you in the future! Thank you & Kelly for your continued business!"
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Deborah Eldredge

May 21, 2026

5  out of  5
rating by Deborah Eldredge
"As a real estate professional, I have turned to Mark several times for help in determining flood zones or just general questions for my clients. He is always professional and responsive and I am happy to refer him to my clients."
We responded:
"Thank you Deb! We appreciate your trust in us!"
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Taylor DelVecchio

January 20, 2026

5  out of  5
rating by Taylor DelVecchio
"Mark and Stacy were so great to work with! Made switching over my car insurance a breeze, and were very helpful along the way."
We responded:
"Thank you Taylor & welcome to State Farm! We appreciate your business!"
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Jeremy Sannasi

December 4, 2025

5  out of  5
rating by Jeremy Sannasi
"Stacy Switz always goes above and beyond to assist me. She is always pleasant and goes the extra mile. Her dedication to delivering exceptional customer service is a remarkable quality."
We responded:
"Thank you, Jeremy for highlighting Stacy's exceptional service! I agree, she is amazing :)"
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Lorenzo S

December 4, 2025

5  out of  5
rating by Lorenzo S
"Stacy and Mark are the best! Every time I make a call they respond ASAP! They help explain everything down to the tee! I cannot thank them enough for all they have done for my wife and I!"
We responded:
"Thank you so much Lorenzo for the kind words. Wishing you all the best for a safe & happy holiday season and New Year!"
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belvy1974

October 21, 2025

5  out of  5
rating by belvy1974
"Mark and Stacy are always my goto for my insurance needs. I have been working with Mark for over 25 years and he will always have my business."
We responded:
"Thank you so much Mike for the extremely kind words! We truly value your business and loyalty to us over the past 25+ years and look forward to serving you in the future. Mark"
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Jean Mary

October 10, 2025

5  out of  5
rating by Jean Mary
"I have been with them for more than a decade. They have always been available, work with me and always friendly. They are definitely someone you should consider contacting for your insurance needs."
We responded:
"We appreciate the 5star review Jean! If you ever need any assistance in the future, please don’t hesitate to reach out. We are always here to help!"
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kaydian harrison

May 27, 2025

5  out of  5
rating by kaydian harrison
"Stacy and the State Farm Insurance team was awesome !!! I was in a pinch to find new home insurance and Stacy and her team at State Farm heard my concerns and attentively addressed my concerns. They are professional, very personable , reliable, knowledgeable, honest, and a great team overall. I am very happy with the services provided."
We responded:
"Thank you so much Kaydian for the 5-Start review! Thank you again for your business!"
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Stanley rothman

August 14, 2024

5  out of  5
rating by Stanley rothman
"Working with Stacy at Shumilla Insurance has been a pleasure. They treat you like you are a member of their family. The get the information out immediately and correctly. They are the BEST insurance company I have ever dealt with. Stanley Rothman"
We responded:
"Thank you Stan for your 40+ years of loyalty to our company! We appreciate your business & taking the time to leave us a 5-star review!"
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Megan Palace

July 15, 2024

5  out of  5
rating by Megan Palace
"Mark is excellent and wonderful. I can’t recommend this office enough. They are extremely responsive, kind and very good at what they do. My family has used them for many years and have only good things to say. If you need an insurance agent, choose Mark!"
We responded:
"Thank you so much Megan for the kind words and 5 star review. I appreciate your business and hope everything works out for you with the town!"
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roberto vega

March 7, 2024

5  out of  5
rating by roberto vega
"First of I want to thank mark and Stacy for all the work they put on making sure everything great to the teeth. Without them I don’t know what I would do!!!!"
We responded:
"Sorry for the delayed reply Roberto. Thank you so much for the great review."
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Bianca Rodriguez

February 21, 2024

5  out of  5
rating by Bianca Rodriguez
"I have State Farm for many years and my experience has been one of the best. Stacy goes on and beyond for everybody, and she is just a amazing person to talk about anything going on. She ensures that you are taken care of and always does it with such a smile and devotion. Mark and Stacy make a great combo"
We responded:
"Thank you so much Bianca for the 5-Star review! We appreciate your business and look forward to providing you with the highest level of service the next time you need us. Have a great day!"
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Brandon

December 31, 2023

5  out of  5
rating by Brandon
"Always a great experience"
We responded:
"Thank you Brandon for the 5-Star Review! Happy new Year!"
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Kim Sisson

December 6, 2023

5  out of  5
rating by Kim Sisson
"Mark (and Stacy) are the BEST insurance agents in every way possible. For the 16 years that we have lived in CT, they have always worked for our best interests to save us as much money as possible. Each time we added a teen driver (4 through the years) they always took the time to explore policy options with us to determine what would benefit us most for pricing and coverage. Whenever we add another/different vehicle to our coverage or need to explore homeowner’s options, they patiently walk us through various scenarios to determine what is best for us. They are both incredibly kind and cheerful and oh so knowledgeable! They always patiently answer every question as if we are the most important people that day. My son recently moved back to CT and, unbeknownst to us, started working with a different State Farm agent. He was dismayed when he was quoted a higher auto premium than expected, but didn’t know he should question it. We suggested he speak with Mark. Although Mark couldn’t become his agent since he had already signed a policy with the other, he actually emailed the other agent and respectfully reminded him of two significant discounts that my son should have received. Wow! My son wishes he would have checked with us first for our agent recommendation. We HIGHLY recommend Mark Shumilla State Farm Insurance! You will be blessed!"
We responded:
"Thank you, Kim for the outstanding review! We wish you, Glen and the rest of the family a safe & happy holiday season and New Year! Mark "
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Eric Stafstrom

September 21, 2023

5  out of  5
rating by Eric Stafstrom
"Always a pleasure to work with Stacy & Mark. Very fast to respond and excellent comunication."
We responded:
"Thank you, Eric for the 5-Start Review and positive feedback. We appreciate your business!"
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Qiming Han

September 21, 2023

5  out of  5
rating by Qiming Han
"I've been with State Farm for my auto insurance for 30 years. Mark has been our agent for a long time, which by itself says something about the quality of their services. Recently I have been looking for a new home insurance for our house as the price of our existing home insurance went up a lot. I contacted Mark's office, talking to a wonderful lady Stacy there. She was so helpful in getting us a new home insurance with great coverage at lower price. She also helped lower my auto insurance by suggesting bundling our existing auto insurance with the new home insurance. It saves us hundreds of dollars. I also got a chance to talk to Mark himself too. He is extremely knowledgeable, patient, and wonderful as well. He answered all my questions line by line about the home policy coverages patiently. In this environment of rising prices for almost everything, it's a blessing to have people like Mark and Stacy on your side. They helped me not just save some money but also lower the stress associated with the rising inflation. Highly recommended."
We responded:
"Qiming, Stacy and I appreciate the kind words and are happy we were able to help save you some money! We appreciate your loyalty to us for the past 30 years and look forward to continuing to serve you in the future."
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Heidi Wang

August 24, 2023

5  out of  5
rating by Heidi Wang
"Stacey and Mark are fantastic. They are super professional and customer friendly. I appreciate their strong support."
We responded:
"We appreciate your continued business Heidi! Thank you for taking the time to leave us a review. "
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Wesley Hawley

May 22, 2023

5  out of  5
rating by Wesley Hawley
"Stacy Switz was Excellent! She made my transition from my former insurance company to State Farm seamless. She was very help, kind, and pleasant. Stacy answered all my questions promptly and made me feel good about State Farm Insurance. Thank you Stacy Switz. They need more agents like you."
We responded:
"Wesley, Thank you for sharing your positive experience with Stacy and for allowing us the opportunity to earn your business. We look forward to serving you in 2023 and beyond!"
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A CROOKEDPINKY

April 16, 2023

5  out of  5
rating by A CROOKEDPINKY
"Very,very helpful and friendly. No questions unanswered,great rates."
We responded:
"Thank you for the 5 star review! We are always here to help you with any questions you may have."
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Jessica Oakley

April 12, 2023

5  out of  5
rating by Jessica Oakley
"Great experience. Mark is very helpful. Highly recommend to anyone in need of insurance. Very professional and fast service."
We responded:
"So sorry Jessica for not replying sooner! Thank you so much for the 5-star review. Have a safe & happy holiday season & New Year!"
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Sueann Baum

March 30, 2023

5  out of  5
rating by Sueann Baum
"I’ve been a policyholder for over 15 years in the state of Connecticut and I love state farm I recommend them to anyone"
We responded:
"Thank you Sueann! We appreciate your loyalty to our agency and look forward to serving you in the future."
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Daniel Alvord

March 7, 2023

5  out of  5
rating by Daniel Alvord
"Always helpful and responsive. Fantastic customer service, highly recommend!"
We responded:
"Thanks Dan for the kind words. Wishing you & Kyle all the best up in Mass."